competition is having reliable, up-to-date tech in your office. This includes computers, printers, and telephones, but making sure all your devices are state-of-the-art can be a lot to juggle. In the case of the telephone, small businesses can benefit greatly from services like the virtual phone system by Ooma.
Terms like “virtual phone system” and “VoIP” might seem totally unapproachable, but they refer to products that are simple to use and can in fact be a huge help to your business.
To make sure a virtual phone system is right for you, you need all the information. Here’s a breakdown of what types of businesses get the most out of a virtual phone system, how to set one up and use it, and why it’s likely to be useful.
Small Businesses Want It
Virtual phone systems make use of VoIP (Voice over Internet Protocol), which supplies service to phone lines through a high-speed internet connection. It can be used as a landline, and it’s powerful and versatile enough to provide service to phone systems in a business as well.
These are some examples of businesses that can benefit from an internet-based phone system:
- IT companies
- Therapy and medical offices
- Any business that employs remote workers and/or relies on phone communication
Because virtual phone systems are powered through the internet, employees can work from anywhere using any device — cell phone, tablet, laptop, or traditional office phone — that’s connected to the phone system.
When customers call, they’ll have the same happy experience talking to you or your employees whether you’re in the office or in bed.
Setup Is Easy
Since virtual phone system plans can be set up on almost any type of tech, you may be able to implement one for your business without having to buy any new phones, wiring, or mysterious gizmos (but you can buy those anyway if you want to).
If you decide to implement your virtual phone system using tablets, laptops, and other devices your employees can use on the go, using the service will be a matter of purchasing the service plan you want and downloading the app on all the devices.
You can also purchase office phones that are specifically wired for a VoIP phone system. To use those, all you have to do is plug them in.
If you’re using office phones that you’ve had all along and weren’t made for an internet connection, some phone companies can provide you with the equipment to easily get them wired for your phone system.
How It Can Help
Once you’ve completed the approximately two-second process of setting up your virtual phone system, you can start to take advantage of its features. Here are some major benefits of internet-based phone service:
Make changes whenever you want – As your business needs change, so can your phone system. Take on temporary remote workers during busy seasons with no difficulty looping them into the system, and easily relocate your office without losing phone service during or after the move.
Integration of all your devices – When you receive a call, you can arrange your settings depending on whether you want your office phone to ring, your cell phone to ring, or both. Whichever phone you answer connects you with the caller immediately.
Spotty connection and call dropping aren’t doing any favors for your business’s public image, or your clientele. Luckily, if internet-based phone service is any example, using technology to provide top-quality service is not expensive or difficult, and can help make your business streamlined, productive, and impressive to clients.
Follow TechDee for more Technology, Business, and Digital Marketing News.