SupportHost Review 2021: Worth Your Money?
Review of SupportHost: What you need to know before you purchase! What factors do you consider while making a web hosting package selection? Do you rely on customer reviews, free trials, money-back guarantees, or are you content to just evaluate product specifications? We’re here to assist you with anything you need. We evaluate web hosting providers according to a set of criteria. Why not have a look at SupportHost if you haven’t made a decision yet?
What is SupportHost?
In the world of hosting, SupportHost is a leading provider with its main data center in the German city of Nuremberg. In 2010, SupportHost began offering web hosting services.
Dedicated and Cloud hosting services are available for WordPress, Magento, Joomla, PrestaShop, and Drupal. They work with both small and big companies.
Uptime is the amount of time that your web host is available. Depending on the package you choose, SupportHost promises an uptime of 99.9%. When it comes to selecting a host, ‘Uptime’ is a critical aspect to consider. Less uptime means fewer users might be able to access the system. It’s a missed opportunity if users can’t access your website. It took us a year to compute the total number of hours a site would be offline for both of the stated uptimes, thanks to the SLA Uptime Calculator tool.
SupportHost Review: Pricing and Features
SupportHost offers many versatile packages at reasonable rates that are suited for a wide range of web hosting needs. You may choose from simple shared hosting to high-performance dedicated servers. There is also a middle-ground option for semi-dedicated hosting.
All plans include a free domain name if you buy for a year or longer, and you get 2 months for free if you are moving a site from another hosting provider. SupportHost subscriptions are largely risk-free since they come with a 30-day money-back guarantee. While the features vary based on the plan you choose, the majority of the plans contain the following:
- PHP support, Cron Jobs, the phpMyAdmin utility, MySQL databases, and remote MySQL connections are all available.
- SSH access and an SSL certificate
- Softaculous cPanel one-click software installs for webmail, email filters, and IMAP
- 30 daily Backups on a server located in a different datacenter
- Transferring a website for free
- Secondary MX is provided for free
You may pay monthly, yearly, biennially, or triennially, and we believe the features are good for the price. The greatest thing is that you may change plans at any moment, and any remaining funds in your account can be utilized to pay for future bills.
1: Fast Hosting
The speed of a website is determined by three elements: the computer hardware, the server software, and the way the website was built from the ground up.
To provide our clients with the finest service, we only utilize top-of-the-line hardware and keep it updated on a regular basis. If you have a 1 Gbit/s connection. To guarantee that your site is constantly responsive, we maintain all of our servers up to date and don’t overburden them. To offer you better speed, we utilize LiteSpeed + LSCache in our WordPress hosting, semi-dedicated hosting, and PrestaShop hosting services. If you want a website that loads quickly, it’s now your responsibility.
2: Customer Support
SupportHost does not provide live chat support, but it does have a very responsive support ticket staff, a phone center, and a direct email channel for its existing clients/subscribers that is accessible 24 hours a day, 7 days a week, including holidays. Aside from that, they offer fantastic blogs and tutorials.
3: Ease of Use
We found the UI to be very simple to use and had no problems.
Pros of SupportHost Hosting:
- Excellent security features
- Money-back guarantee for 30 days
- Prices that are competitive
- a lot of instructions
Cons of SupportHost Hosting:
- There is no ‘live chat’ assistance.
- Does not support the term ‘windows’.
SupportHost employs the most advanced security methods, such as Clam AntiVirus, DDoS protection, fingerprint recognition, iris scanners, and computerized motion detectors. It’s as safe as a vault. It provides free privacy protection, which is often included in premium hosting plans from other providers. In the event of a power outage, an auxiliary diesel generator is available to sustain data center usage for almost 15 minutes.
The amount of time that your web host is up and operating is referred to as uptime.
Depending on the package you choose, SupportHost offers an uptime ranging from 99.5 percent to 99.9 percent.
What makes ‘Uptime’ such an important element to consider when selecting a host?
More downtime may mean fewer people will be able to access it. If users are unable to access your website, you have missed a chance. We utilized the SLA Uptime Calculator to determine how many hours a site would be offline in a year if both of the guaranteed uptimes were met. Here’s what we discovered: Every second that an eCommerce website is unavailable translates to money leaving your virtual shop.
Similarly, an uptime of 99.9 percent means that your site will be unavailable for: The effect of downtime may be shown in the fact that Amazon lost $5 million due to a 40-minute outage.
The largest businesses in the race often provide a NEAR flawless uptime score of 99.99 percent, which equates to 8.6 seconds of downtime a day 52 minutes and 35.7 minutes per year. SupportHost might improve on this option, however, it is justified by the other fantastic things it provides.
All of their hosting plans include a wide range of useful tools. You’ll have a fast and secure website with an optimized server stack and round-the-clock assistance. If you don’t like them after a 30-day money-back guarantee, there’s no reason not to try them again for a 30-day money-back guarantee. Given what we’ve seen, we can confidently say their services are top-notch.
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