Businesses today are swimming in data. Even smaller and mid-size companies have massive volumes of information spread across systems, departments, and day-to-day operations. Unfortunately, much of this information remains underutilized due to a lack of analytical capabilities and tools that can translate data into meaningful insights for decision makers.
For over a decade, Pyramid Analytics has been on a mission to solve this challenge, and the rollout of the company’s Generative Business Intelligence (GenBI) capabilities in 2024 has taken decision intelligence accessibility to new heights. The platform capitalizes on the recent advancements in AI technology to bring a new level of speed, accuracy, and intelligence to business decision-making.
Let’s examine how the Pyramid GenBI solution revolutionizes the business analytics game, and the features that make it a powerful ally for organizations seeking value from their data.
Why GenBI is the future
Artificial intelligence has created a seismic shift in how businesses approach data. Traditional business intelligence tools require manual querying and technical expertise to derive insights for significantly more time.
Now, the tide has shifted. Generative BI combines the powers of GenAI and BI to allow everyone, from business leaders to non-technical team members to ask questions in plain language and receive instant insights.
“In the past, if you wanted to analyze sales trends or understand customer behavior, you’d have to go through an analyst or the IT department and request a report or dashboard to answer your questions,” explains Omri Kohl, CEO and Co-Founder of Pyramid Analytics. “With GenBI, you no longer need to bother them, you can just interact with data using everyday language that regular humans speak. Now, marketing teams, salespeople, and frontline employees can all make smarter, faster decisions based on hard data, instead of guesswork.”
Pyramid has built a GenBI solution that is both powerful, and easy to use, allowing everyone in the organization, regardless of technical expertise, to benefit from advanced analytics that significantly enhance decision making.
A multi-LLM approach unlocks deeper insights
One of the core differentiators of Pyramid GenBI is its multi-LLM approach. While many AI analytics tools rely on a single, generic LLM for all queries, Pyramid gives you the flexibility to route tasks to various models, depending on your specific needs.
For instance, financial dashboards can be connected to a finance-optimized LLM, while customer insights models can tap into LLMs trained on behavioral data and CRM systems. These tailored LLMs provide more precise responses, as they are trained on understanding the context, terminology, and metrics relative to each domain.
LLM development is still in the early stages, and as the market matures, you can expect Pyramid to continuously improve their LLM integrations, giving customers the opportunity to benefit from the highest-quality models available.
Managers (or admins) can easily assign the most suitable LLM to each dataset or analysis use case. When a user asks a question, the system will automatically choose the appropriate model to generate the most accurate and context-relevant response.
Embedded analytics for real-time decision making
In the fast-moving modern business environments, data comes and goes rapidly, and it can sometimes quickly become irrelevant. That’s why Pyramid has made embedded analytics a core component of their platform.
Rather than forcing users to switch between tools, GenBI can be integrated into the applications teams already use, bringing live, interactive insights directly where decisions are being made. Whether it’s a CRM, customer portal, or internal system, users can see all the benefits of real-time analytics without ever leaving their workflow.
With just a few lines of code, organizations can embed data analytics into the tools they use every day, where users can ask questions, interact with live dashboards, and receive instant feedback that will help them make the right decisions.
This capability not only improves usability, but drives adoption. As analytics exist in familiar environments, there is little to no barrier for everyone in the organization to benefit from the data they have at their disposal, without waiting on a scheduled report, chasing down data scientists, or even switching windows.
Pyramid understands every query
AI-enhanced BI platforms operate with natural language querying, where you enter your request in a text box, and the LLM generates an answer. But Pyramid takes it a step further. Users can interact with the platform using both voice and text, and in any language, making it even more seamless and natural to interact with data.
Pyramid can understand virtually every query, regardless of how vague or imprecise it is. Before generating a response, the platform refines the query behind the scenes, analyzing intent. It then selects the most appropriate visualization, whether it’s a line chart, heatmap, dashboard, or anything else.
Even in cases where the query is too vague to process, Pyramid will not issue a generic response. Instead, it will guide the user toward a more precise question and highlight areas worth exploring.
How Pyramid keeps your data secure
When it comes to fully adopting AI, one of the biggest concerns (and rightfully so) business leaders have is data security.
There have been several high-profile incidents where sensitive company information was exposed due to careless use of third-party AI tools. In 2023, Samsung engineers unintentionally leaked proprietary source code by submitting it to ChatGPT.
Pyramid has taken significant steps to alleviate these worries by ensuring that your sensitive business data never touches the LLM itself. Instead, the platform creates a complex layer of anonymized contextual metadata, which allows the LLM to understand the underlying query without exposing any proprietary information.
The quality of the outputs will remain the same, but your data is never cached, imported, or uploaded into the LLM or any of Pyramid’s servers.
Final thoughts
In a world where business moves faster than ever, making the correct decisions quickly is a significant competitive advantage. Pyramid’s GenBI tech allows its customers to gain this advantage by delivering instant and accurate insights embedded directly into everyday workflows.\
Everyone in the organization, regardless of their role, can now meaningfully engage with the data that was once out of reach. With a simple, natural language query, they can understand their data and make informed decisions without needing to understand code, SQL, or complex BI tools.
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